PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information. This Privacy Policy (“Policy”) describes the manner in which New Life Clinical Research, LLC (“NLCR”, “we,” or “us”) and our website at https://www.nlcresearch.com (the “Site”) use and collect data from individuals. This Policy, which is incorporated into and is subject to the NLCR Terms of Use, describes the information that we gather from you on the Site, how we use and disclose such information, and the steps we take to protect such information.
What personal information do we collect from individuals who contact us through our website?
You may be asked to enter your name, email address, and phone number, mailing address, credit card, or other billing information. You may provide us with information in various ways on the Site such as any information you provide us when you make a purchase on the Site, or send us customer service-related requests or fill a 'Contact us' form for us to respond back to you to answer your queries.
How do we use your information?
We may use the information we collect from you to respond to and process your query. We will add your Personal Information as volunteered by you via this website, into our database, and use it in a variety of ways to operate our business such as to identify and notify you of clinical trials and services which may be relevant for you or to process and deliver entries and rewards in connection with promotions that may be offered from time to time on the Site. Please be aware that by submitting your Personal Information via this website, you consent to a member of our team contacting you directly by way of following up with you, including contacting you directly by telephone or other means, including text messages, email and add your Personal Information to our database. We may use your information to contact you for administrative purposes such as customer service or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties.
How do we protect your information?
Your personal information is stored on HIPAA compliant Google Suite and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. The security of your Personal Information is important to us, please know that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Who can we share your information with?
We may provide your information to a third-party service provider (e.g., clinical research sites, research trial sponsors, healthcare providers, etc.), where we deem a clinical trial suitable to your query is ongoing. The third parties are contractually bound to handle your information confidentially and are prohibited from disclosing your information to others as bound by the law.
Any information that you voluntarily choose to include in a publicly accessible area of the Site will be available to anyone who has access to that content, including other users. We work with third-party service providers to provide website, application development, hosting, maintenance, printing, and other services for us. These third parties may have access to or process information about you as part of providing those services for us.
If you attend webinars/guest lectures or get access to any of our services as a visitor/attendee, please be aware that your personal information including but not limited to Name, Email may be visible to other visitors/attendees. We do not share any of your information with any third party.
We may disclose information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose information about you that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability; (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity; (iii) investigate and defend ourselves against any third-party claims or allegations; (iv) protect the security or integrity of the Site and any facilities or equipment used to make the Site available; or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
Information about our users may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Do we collect information from your browser when you visit our website?
We do not currently collect information (log data) that your browser sends whenever you visit our site; information including, but not limited to, your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
California Online Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See More At
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
If at any time you would like to unsubscribe from future communication, You can email us at info@nlcresearch.com with your name and request to stop future communications and we will promptly remove you from ALL correspondence. We will also delete your PII from our database.
We may update this privacy law from time to time. When we do update it, for your convenience, we will make the updated policy available on this page.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old. Protecting the privacy of young children is especially important. Our Site is a general audience site not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
Third-Party Sites and Weblinks
The Site may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Site. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Site. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Contacting Us
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Site. If you wish to access or amend any other personal information we hold about you, you may contact us at info@nlcresearch.com. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you receive a commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial emails from us by sending your request to us by email at info@nlcresearch.com
Please be aware that if you opt-out of receiving commercial emails from us, it may take up to two weeks to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Site.
If there are any questions regarding this privacy policy, you may contact us.